Privacy Policy
Last updated: January 30, 2026
Introduction
Reelway ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
When you request a quote or create an account, we may collect:
- Name and email address
- Phone number and business information
- Payment and billing information
- Listing photos and property details you upload
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website and search terms
How We Use Your Information
We use the information we collect to:
- Process your video tour requests and deliver services
- Communicate with you about your projects
- Send marketing communications (with your consent)
- Improve our website and services
- Detect and prevent fraud or security issues
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who help us operate our business (payment processors, cloud storage, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Object to or restrict certain processing
To exercise these rights, contact us at privacy@reelway.studio.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Reelway Inc.
Email: privacy@reelway.studio
Website: reelway.studio